Join us all Autumn long for the Fall Semester. This new online educational series will take you through all things payments with interactive webinars, presentations, and town halls featuring experts from the payments community, policymakers, and consumer advocates who will be critical in shaping the future of payments in 2021 and beyond!
​​

Upcoming Events 

Bancorp, Meta, and Green Dot Discuss Disputes

Resolving disputes and mitigating fraud takes focus, commitment, experience and expertise.  On September 14th join the IPA for our Fall Semester kick-off presentation as we host payment industry leaders Bancorp, Green Dot, and MetaBank as they discuss the strategies and techniques they use to resolve disputes that may arise due to fraudulent activity. ​

Register

Due diligence in fraud prevention - Sometimes it's about the basics

The panel will focus on the necessity for financial services companies and their partners to be compliant with the current regulations, but also to continue to utilize technology and data to stay one step of outside groups and people who may be working to commit fraud. ​

Register

​What is your data telling you? Looking within to prevent fraud.

This panel will focus on how companies can ferret out fraud by understanding the patterns that their own data sets reveal. Panelists will discuss how to manage the flood of data that financial companies face, and how to adapt to rapidly changing environments. 

Register

---

Past Events 

Customer Retention in the Age of COVID19

​Customers are the one thing that every successful business needs, and customer retention is easier than finding new ones. While this seems obvious, the pandemic has threatened the customer base for financial services. In this Webinar, SpringFour will present results form its research into how the pandemic has affected household finances of low and moderate income people. Their research reveals the needs of this segment of customers. We will talk about how companies can retain their customers and maintain their bottom lines by meeting those needs both directly and indirectly. 

Understanding the New Paradigm for Regulators and Industry

The Conference of State Banking Supervisors is moving forward with several initiatives to support streamlining licensing, responding to findings in the FinTech Advisory Recommendations (02/2019) and networked supervision. 

These changes are moving quickly in several areas and will affect state licensed entities in a number of areas from obtaining a license, participating in an exam and consumer complaints.
​
The Money Services Business Association (MSBA) is a key partner in the initiatives and we will provide an update on what the Industry can expect.