New Member Q&A with Advantage Payment Services

Dave Campbell, CEO & Founder

What is your company’s role in the payments industry (program manager, issuer, processor, service provider, etc.)?
APS is a Service & solution Provider. 

Our mission is to empower safe, secure, and frictionless payments for EVERYONE. At APS we understand that while it may be a bank or FinTech that is our direct customer, it is the consumer (a college student applying for a new account, a consumer paying for groceries on a card, or an independent business owner disputing a charge) that we impact. We want to ensure that everyone has an opportunity to access payments safely, securely, and in an efficient manner when it is their money that needs to be accessed.   
 
What kinds of payments do you support?
Our direct customers that are using our Advantage Platform include Banks, FinTechs, Card Programs, and Processors. APS’ “Advantage Solutions” is a configurable cloud-based suite of regulatory technology applications which span the payment lifecycle from client onboarding to dispute and fraud management. Through one integrated platform we offer KYC through our ID Advantage application, OFAC monitoring with Watchlist Advantage, Dispute case management through Dispute Advantage, and with Advantage Risk Management we offer transaction monitoring with case management & SAR filing. 
 
What kinds of special features do your products and services offer?
APS’ Advantage Solutions suite of regulatory technologies being all in one platform is very rare in the industry. In addition, it was built native in the Microsoft Azure cloud. 
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We have optimized our applications with workflow automation, predictive analytics, and AI (artificial intelligence). Our Dispute and Advantage Risk Management Cloud Based solutions are optimized throughout by enabling workflow automations whenever possible. Enabling workflow automations empowers employee efficiencies by allowing technology to handle repeatable tasks, leaving critical responsibilities for skilled employees. Creating opportunities to uplevel current talent, not have to hire additional talent, minimize risk by streamlining operations, and ultimately saving organizations time and money. 
In addition, we have been innovating with cutting edge AI technology to mitigate fraud in the payments industry. One of the inhibitors in the payments industry is fraud. At APS we are working to ensure that money is safe and secure. We are transforming the way fraud is monitored and managed, providing a more secure payment processing industry.
 
What kinds of companies are you looking to partner with?
We are looking to partner with FinTechs, Banks and BAAS providers. In addition, we are looking to partner with organizations that want to mitigate fraud in the industry as we believe it will take all of us collectively to make an impact. 
 
What do you think the future of payments holds in the next five years?
From a technology standpoint we think we will see continued trends around machine learning, AI, Big Data, Cloud Computing, and QR code Payments & Mobile Apps. 
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As it relates to business and operations, we think we will continue to see consolidation. An increase in new fraud trends. An increase in a need for automations, accelerated timelines to achieve regulatory requirement timelines, and more regulatory evolution or changes for FinTechs .

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