Incomm Health Care recently won the IPA’s Payments Innovation award. In this episode, we talk with Rod Kersch from InComm about how its system makes delivering health care benefits easier for insurers, retailers, and recipients.
Few areas of payments are more complicated than health care benefits delivered to individuals. While health plans want to give consumers more control over how they spend their dollars, the tax code restricts how those dollars can be used.
For years, health plans that wanted to provide consumers with money for over-the-counter medicines and incent behaviors like healthy eating or getting a flu shot, had to resort to an assortment of payment tools. Checks and gift cards might be distributed before or after the fact. Consumers might need to use a prepaid or debit card, but then report what they bought and prove it fit within a plan’s guidelines. Whatever the methods used, the process was cumbersome and not always effective.
InComm Health Care has developed a system that can streamline these payments. The company’s system combines point of sale services and a multipurpose card to make the payment process as easy as any card payment. The system can filter eligible items down to the SKU level, and automatically pull from different pools of funds available to the cardholder for everything from medicines to healthy food.
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